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''Forbes" Q&A on Conversation' from Your Talent@Work with Shawn Kent Hayashi

'Forbes" Q&A on Conversation

Posted: Feb 18, 2011

Steve Denning asks Shawn about a key shift in the ongoing reinvention of management.

Denning writes: "One of the key shifts in the ongoing reinvention of management is a shift from command to conversation. That’s because one-way messaging dispirits employees and frustrates customers."

See full article here.



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Journalists may contact Shawn Kent Hayashi for expert commentary about building high performing teams, communication in the workplace, emotional intelligence, executive coaching, mentoring, leadership development and business leadership. Please call 215-588-1188 or contact us.

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