About Shawn Kent Hayashi
Shawn Kent Hayashi is the best-selling author of Conversations That Get Results and Inspire Collaboration, Conversations for Creating Star Performers, and Conversations for Change™. She is also is a consultant, executive coach, and founder of The Professional Development Group LLC. A global expert in developing star performers and high-performing teams. Shawn facilitates growth in leadership ability, emotional intelligence, communication skills, building stronger relationships and teams. She guides leaders to achieve positive, lasting changes in behavior—for themselves, their people and their teams.
A Certified Emotional Intelligence Coach, Hayashi earned an M.S. in Organization Dynamics from the University of Pennsylvania.
Shawn is the Executive in Residence for the Lehigh University MBA program.
Qualifications / Education
- Frequent speaker at conferences and for Fortune 500 companies
- M.S., Organization Dynamics, University of Pennsylvania
- B.A. English, Susquehanna University
- Attended Crosby Quality College: Master trainer in Quality Practices
- Author of business communication books, including "Conversations That Get Results and Inspire Collaboration." "Conversations of Creating Star Performers" (McGraw Hill), "Conversations For Change" (McGraw Hill), "Mastering Your Influence™", "The Influence Journey", and "Power Presentations: How to Connect with Your Audience and Sell Your Ideas" (John Wiley & Sons)
- Certified Professional Behavioral Analyst (CPBA)
- Certified Professional Values Analyst (CPVA)
- Certified in TriMetrix™ assessment instrument (CPTA)
- Certified Emotional Intelligence Coach
Experience
Shawn shares over fifteen years of people development expertise, as well as deep experience in one-on-one coaching and team consulting. Her tenure with several organizations covered various roles including:
- Chief Development Officer
- Vice President, Management & Leadership Development
- Vice President, Operations
- Director of Customer Support
Shawn Kent Hayashi has been quoted in or interviewed by the following:
See Shawn Kent Hayashi In Action
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Learning Center
Achieve All Your Business Goals Using the Art of Collaboration
Conversations That Get Results and Inspire Collaboration, soon to be released by early April, Shawn Kent Hayashi answers the questions she is most frequently asked during coaching and training sessions. More→
Creating Star Performers
In Conversations for Creating Star Performers®, which hit Amazon Best Seller List as #2 in Running Meetings & Presentations and #4 in Communication, offers a roadmap showing how managers can leverage conversations into game-changing moments. More→
Client Quotes
'Your Creative Ideas Inspire Me'
“You are such a good listener. Thank you for the questions you ask me – I’m thinking about several things in new ways. Your creative ideas inspire me.”
—Vice President
'Trusting That My People Will Deliver'
“Thank you for coaching me to learn how to organize my space to be more effective and to have systems in place to produce the results I am committed to. My ability to see all the projects I am responsible for at one time has enabled me to know when to say ‘yes’ and when to say 'no.' I am delegating and trusting that my people will deliver results because I now have a system to follow up. Thank you!”
—Vice President of Public Relations