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About Shawn Kent Hayashi

Shawn Kent HayashiA High Performing Team Consultant and coach, Shawn Kent Hayashi is the best-selling author of Conversations that Get Results & Inspire Collaboration, Conversations for Creating Star Performers, and Conversations for Change®. She is the founder and CEO of The Professional Development Group LLC and Executive-in-Residence for the Lehigh University MBA Program.

As a global expert in developing collaboration, star performers, and high-performing teams, Shawn facilitates growth in leadership ability, emotional intelligence, communication skills, stronger relationships and teams, and effective presentations. She guides leaders to achieve positive, lasting changes in behavior—for themselves, their people, and their teams. 

Shawn is a dynamic speaker with deep experience working in entrepreneurial companies, Fortune 500, and associations around the globe. Her keynotes, customized presentations, and workshops provide practical strategies and real world solutions that are highly relevant in business today.

Shawn has been featured in The New York Times, Forbes, and Fast Company. Her TEDx talk on The Future of Talent@Work forecasts coming changes to the workplace, the growing need for collaboration, and the power of engagement.

A Certified Emotional Intelligence Coach, Hayashi also earned an M.S. in Organization Dynamics from the University of Pennsylvania. As a committed life long learner, Shawn regularly attends and presents at workshops, conferences, and learning events. 

Qualifications / Education

  • Frequent speaker at conferences and for Fortune 500 companies 
  • M.S., Organization Dynamics, University of Pennsylvania
  • B.A. English, Susquehanna University
  • Attended Crosby Quality College: Master trainer in Quality Practices
  • Author of 7 business communication books, including How to Improve Your Emotional Intelligence at Work & in Relationships, the best-selling Conversations trilogy (McGraw Hill), Mastering Your Influence™, The Influence Journey, and Power Presentations: How to Connect with Your Audience and Sell Your Ideas (John Wiley & Sons)
  • Certified Professional Behavioral Analyst (CPBA)
  • Certified Professional Values Analyst (CPVA)
  • Certified in TriMetrix™ assessment instrument (CPTA)
  • Certified Emotional Intelligence Coach


Shawn shares over 20 years of people development expertise, as well as deep experience in one-on-one coaching and team consulting. Her tenure with several organizations covered various roles including:

  • Chief People Development Officer
  • Vice President, Management & Leadership Development
  • Vice President, Operations
  • Director of Customer Support
  • Human Resources Manager
  • Senior Training Consultant

Shawn Kent Hayashi has been quoted in or interviewed by the following:



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Learning Center

Conversations That Get Results and Inspire Collaboration bookAchieve All Your Business Goals Using the Art of Collaboration

Conversations That Get Results and Inspire Collaboration, soon to be released by early April, Shawn Kent Hayashi answers the questions she is most frequently asked during coaching and training sessions. More→

Conversations for Creating Star Performers bookCreating Star Performers

In Conversations for Creating Star Performers®, which hit Amazon Best Seller List as #2 in Running Meetings & Presentations and #4 in Communication, offers a roadmap showing how managers can leverage conversations into game-changing moments. More→

Client Quotes

'Your Creative Ideas Inspire Me'

“You are such a good listener. Thank you for the questions you ask me – I’m thinking about several things in new ways. Your creative ideas inspire me.”

—Vice President

'Trusting That My People Will Deliver'

“Thank you for coaching me to learn how to organize my space to be more effective and to have systems in place to produce the results I am committed to. My ability to see all the projects I am responsible for at one time has enabled me to know when to say ‘yes’ and when to say 'no.' I am delegating and trusting that my people will deliver results because I now have a system to follow up. Thank you!”

—Vice President of Public Relations

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